We engage with key stakeholders to gain a deeper understanding of the problem and how it is experienced in the real world, beyond what the academic literature tells us.
The aim of stakeholder consultation is to explore the multiple perspectives that help us build a picture of the problem and its context. Most problems will affect stakeholders differently and it's important to understand these differences.
Identifying the perspectives you need will often involve a mix of professional perspective as well as everyday citizens' (consumers and the public). We offer a range of consultation services the difference stakeholders involved separately as well as combined.
Experience tells us that many organisations need help defining the problem to begin with, so we normally recommend that organisations bring us in early to help unpack the problem.