Using Systems Thinking to Unpack Problems

Understanding and applying systems thinking is key to driving transformative change, especially when tackling complex, multifaceted problems.

In this course, Using Systems Thinking to Unpack Problems, you'll learn how to practically apply systems thinking to understand and uncover the underlying social, economic, and environmental factors that influence challenges. With these insights, you will be empowered to make more informed decisions on where to intervene and which behaviours to target for maximum impact.

Why Apply Systems Thinking?

By applying systems thinking, you can move beyond surface-level problem-solving. This approach encourages you to look at the bigger picture, considering all the interconnected elements that contribute to a problem. Whether you’re working on business optimisation, policy-making, or social innovation, systems thinking provides a framework to enhance your ability to address and resolve complex issues in a sustainable way.

Bring Your Own Problem: A Practical Approach

For optimal learning, we invite you to bring your own problem to the course. This could be a challenge you're currently navigating in your professional or personal life. By applying a systems approach directly to your own problem, you’ll gain hands-on experience in using this methodology to unpack complex issues and create more effective solutions.

Who Should Take This Course?

This course is ideal for problem solvers who seek to enhance their analytical skills and adopt a holistic perspective when addressing complex challenges. Whether you are:

  • A business professional aiming to streamline and optimise organisational processes,
  • A policymaker striving to tackle societal problems, or
  • An aspiring innovator looking to design impactful solutions,

This course equips you with the tools, frameworks, and skills to navigate and solve intricate problems effectively.

Course Structure

  • Duration: 15 hours of online learning spread across a seven-day program
  • Format: Flexible, self-paced learning with 2 interactive online workshops
  • Workshops:
    • First Friday: 9:30 AM to 11:30 AM
    • Last Friday: 9:30 AM to 11:30 AM
  • Self-paced Learning: 11 hours of learning between workshops
  • Learning Methods: Videos, case studies, peer review activities, discussions, and readings delivered on our online platform
  • In-house Researcher Engagement: Interactive sessions with leading researchers in applied behavioural science

Learning Outcomes

By the end of this course, you will:

  • Understand how systems thinking contributes directly to the development of effective behaviour change initiatives.
  • Use cause and effect mapping to broaden your perspective of the context and dynamics surrounding a problem.
  • Gain insights into the big picture, identifying which actors and behaviours will have the greatest impact.
  • Apply systems thinking to later stages of the BehaviourWorks Method, including identifying behaviour drivers and designing effective behaviour change evaluations.

Course Delivery

This course is delivered to Monash University’s high-quality standards by a team of applied behavioural scientists who are specialists in systems thinking and behaviour change.

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Frequently asked questions

What format of course do you run?

Our training portfolio offers a variety of opportunities to suit a wide range of needs, from half-day or two day short introduction or foundation programs, a 15 hour skills development course (toolbox series/short courses) to an eight week bootcamp, and our 12 week accredited program. We also welcome applications for our doctoral program for the truly behaviour obsessed!

What is a digital badge?

Digital badges are a widely used and reputable method of verifying your learning. By sharing your digital badge (usually a small graphic linked to details about your course or credential), you can demonstrate your skills, build trust with your prospective employers and your professional network, and enhance your personal brand and your career.

Through your badge, you can also create a printable course certificate. Here you can find out more about Digital Credentials at Monash.

What is the difference between assessed and non-assessed?

Our Applying Behavioural Science to Create Change course can be completed with or without assessment.

Participants in both the assessed and non-assessed versions must fulfil the minimum participation requirement of engaging in weekly discussion forums, which provide an opportunity for formative feedback.

The assessed version will also include three additional summative assessments. Detailed guidelines will be provided.

Participants in the assessed version who achieve at least 50% overall will be eligible to apply for 6 credit points in the Master of Behaviour and Systemic Change, Graduate Certificate in Behaviour Change or Master of Environment and Sustainability.

Can you provide training for my organisation?

We have specialist courses for organisations, from a coaching and mentoring team-based bootcamp to bespoke, tailored programing to meet identified needs within your team. Please get in touch to discuss you requirements.

How often do the courses run?

We have a calendar of delivery dates for open to market offerings. If there is something you are interested in that is not in the calendar, let us know!

What makes your course different to a traditional university course?

All BehaviourWorks Australia programs focus on providing our participants with the knowledge and confidence to apply practical behaviour change tools and methods in their workplace/life.

Who runs the course?

All our courses are delivered by the experienced and engaging BehaviourWorks Australia applied research team. The researchers are all engaged with cutting-edge projects with clients, using evidence based behavioural science to address real world problems. This means we draw on live examples and personally developed case studies in the programs.

How much experience do I need to participate?

We offer programs to suit everyone, from those who are just starting to explore behaviour change and what it offers, to those who have already been applying in their work and want to boost their toolkit, to organisations who want to support their own behavioural insights team.

Is behaviour change applicable to my industry?

Understanding WHO needs to DO WHAT differently, and exploring why people do the things they do, is at the heart of many government departments, industries and life itself! All our work is underpinned by the Sustainable Development Goals, and we work across sectors including health, societal equity, financial development and environmental protection. If you work with people and problems, a behavioural perspective could be extremely helpful in increasing your program or policy effectiveness.

I am not based in Victoria - do you have any online offerings?

Yes! We have online courses with the same content and same fantastic interactive delivery techniques as our face to face programs. We design our online programs with flexibility in mind, so that working professionals and others can easily access the content at a time that suits their needs.